WebFind answers about your Peloton hardware, check your order status and more. ... Chat with support Visit our support center. Have questions before making a purchase? Ask questions, get help placing an order and learn how to try Peloton in person. Chat with sales Find a Peloton store near you. Corporate contacts Press. WebHi, UK bike owner here. I had an issue with billing and used the customer service chat function on the Peloton web page. It was slow (I assume the customer service chat person was dealing with multiple chats at the same time), but eventually the problem was resolved the next day. I would try the chat route and see how it goes. Good luck!
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